Each month, our members submit a survey to keep us informed of their progress. We’re curious about many things. What breakthroughs have they made? What challenges have they reached? What are they hearing from the community, collaborators, and partners? Below are some quotes (lightly altered for anonymity) from our member insights in 2023.
In no particular order, the top the most reported breakthroughs are:
This was especially true for one team, where one member shared, “right now we are acknowledging that our team is being held up by past institutional trauma…we are taking the time to process this so that we don’t feel like our team needs to carry this burden so heavily.” At OF/BY/FOR ALL, we know that healing is essential, and that work, without healing, is harmful. About 24% of teams reported that learning more about themselves as a group and being able to pause intentionally for reflection and collective healing felt like a major turning point in their Change Network journey.
Once an organization develops a deeper relationship with the community, it’s likely that community members will eventually come forward with feedback that may be challenging for the organization to receive. One member wrote, “When we slowed down for community input, we learned that we were operating on too many assumptions…but weren’t pausing to listen to what our community WANTS us to produce.”
We like to view this as an expression of trust and care. The community member trusts that you will know what to do with the information, and they care enough to take the initiative to let you know what they think. And how an organization responds can be everything. Sometimes feedback, even when negative, is a portal towards a better understanding of each other and, if all goes well, a stronger sense of community and belonging. Learning directly from the community was mentioned in about 20% of progress reports as what felt like a breakthrough in progress.
Would you like to experience some of the above with your team? You’re not alone! Discover more about our flexible-structured Change Network program designed to support you in driving inclusive change at work: